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Privacy
Policy
Lighthouse Web Hosting respects the privacy
of its customers and visitors to this website. Your personal
information is only collected, used and disclosed by Lighthouse
Web Hosting in accordance with this Privacy Policy.
By using our website or purchasing our
Services (as defined below), you are expressly consenting to and
have knowledge of the collection, use and disclosure of personal
information, as identified in this Privacy Policy. Any changes
to our Privacy Policy will be posted on our website.
1. INFORMATION
COLLECTED
We only collect personal information about you when you
specifically and knowingly provide it on our website or to our
customer service representatives via telephone. If you request
information or purchase domain name, email webhosting or other
services (the "Services") you will be asked to provide personal
information. This information may include your:
- name
- address
- telephone and fax numbers
- email address
- username
- password, and
- credit card information
2. USE OF YOUR INFORMATION
Lighthouse Web Hosting only collects and uses your information
for the following purposes:
- To establish and maintain a responsible commercial
relationship with you and to provide ongoing service. For
example, when you purchase Services, we collect information
that allows us to confirm your identity and credit history
so that we can accurately bill and collect payment for the
Services
- To understand your needs and preferences. For example,
we maintain a record of the products and services you
receive from us, and we may ask for additional information
so that we can serve you better
- To develop, enhance, market or provide products and
services. For example, we analyze how our customers use our
products and services, so that we can understand how to
improve them. From time to time, we may review and analyze
your use of our products and services to help us provide
better product recommendations and special offers that we
think will interest you
- To manage and develop our business and operations. For
example, we analyze customer usage of our networks and
facilities to help us manage them efficiently and plan for
future growth
- To meet legal and regulatory requirements. For example,
we may collect information in response to a court order
3. DISCLOSURE OF YOUR INFORMATION
There are a variety of circumstances where we may need to
disclose some personal information about you. Here are some
examples:
We may disclose your personal information to:
-
a person who, in the reasonable judgment
of Lighthouse Web Hosting, is seeking the information as
your agent. For example, we may provide information about
your account to your legal representative if we are
satisfied that that individual is requesting the information
on your behalf
-
Lighthouse Web Hosting's parent companies
or subsidiaries to help us serve you better and provide you
with services
-
a company or individual employed by
Lighthouse Web Hosting to perform functions on our behalf,
such as research or data processing
-
an agent used by Lighthouse Web Hosting
to evaluate your credit worthiness or to collect your
account
-
a credit reporting agency
-
a public authority, agent of a public
authority or law enforcement agency
ANY DISCLOSURE OF YOUR PERSONAL
INFORMATION TO A THIRD PARTY IS CONFIDENTIAL AND THE INFORMATION
SHALL BE USED ONLY FOR THE PURPOSE FOR WHICH IT WAS DISCLOSED.
4. RETENTION OF YOUR INFORMATION
The account or membership information you provide when
registering with us is stored in our secure databases as long as
you are a customer of Lighthouse Web Hosting. You must notify
Lighthouse Web Hosting if you no longer want your information to
be retained by us. If you contact us with a question or comment,
any information identifying you is only kept long enough for us
to provide you with a response, unless we are required to keep
it for a longer period of time.
Please note that it may be impossible to delete your information
completely without some residual information remaining in our
databases.
5. PROTECTION OF YOUR
INFORMATION
In order to protect your personal information and your right to
privacy, Lighthouse Web Hosting:
- uses a Secure Socket Layer (SSL) Server Certificate
- uses servers that are protected by firewalls, which are
frequently updated to enhance security
- protects the confidentiality of your personal
information when dealing with other companies
- strives to keep your personal information as accurate
and up-to-date as is necessary for the purposes identified
above
- uses other appropriate security safeguards with respect
to its databases, computer networks and systems, and
- will honour any request you may make for access to your
personal information
6. ACCURACY OF THE INFORMATION AND
YOUR ACCESS TO IT
Lighthouse Web Hosting relies on the accuracy of the information
provided by you, but accepts responsibility for the management
and confidentiality of the personal information it collects.
Please contact our Information Administrator at
sales@lighthousewebhosting.com to:
- change or confirm your personal information
- have your information removed from our databases, or
- speak to someone about Lighthouse Web Hosting's
information-handling practices
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